What do you do when you are locked out of your storage unit?
Published on 1/15/2024
If you find yourself locked out of your self-storage unit, the first step is to explore the facility for alternate entrances. If unsuccessful, contact the facility management or customer service, providing proof of identity and ownership. Review your rental agreement for specific instructions and check for emergency contact information. Retrieve spare keys or access codes if available. If it's not urgent, wait for regular business hours. In extreme cases, consider contacting local authorities as a last resort. Stay calm, follow procedures, and communicate with the facility to resolve the situation efficiently.