How do I contact the staff if I need assistance after regular business hours?
Published on 11/16/2023
To contact staff at a self-storage facility after regular business hours:
Emergency Phone Number: Check if the facility provides an emergency phone number for urgent matters.
Online Customer Portal: Explore the facility's website or documentation for an online customer portal to submit inquiries or report issues.
On-Site Security or Resident Manager: If available, on-site security personnel or resident managers may have a contact number for urgent matters.
Security Gate Intercom: Utilize any security gate intercom system to communicate with on-site personnel or access an emergency contact number.
Email: Some facilities may have an email address for customer inquiries; consider sending an email detailing your concern.
Always follow the specific instructions provided by the facility and familiarize yourself with their policies before storing belongings.
